Increase in ER Wait Times

Increased demand for emergency services has caused long wait times in the DHCHD Emergency Room. Only utilize the medical 911 system when experiencing an emergency. If you come to the ER for a non-emergency, you will still be seen but you will be triaged and asked to wait in the waiting room. Please see the chart for reference.

Please do not use the Emergency Room for COVID testing, if you would like a COVID Test please call 806.244.5668. If you come to the ER for a COVID Test you will be admitted and charged as an ER patient, your bill will be exponentially higher than a clinic visit.

If possible, utilize other medical resources such as your primary care physician. This allows ambulances and the ER to be available for life-threatening emergencies.

With questions, contact 806.244.4571.

 

Dallam Hartley Counties Hospital District is a special taxing unit subject to Texas Truth in Taxation requirements. Annual tax rate notices and related documents are posted here.

2025 NOTICE OF PUBLIC HEARING ON TAX INCREASE: Click Here

2025 PROPOSED TAX RATE BOARD APPROVAL:  Click Here

 

A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.

Sec. 181.105. REQUIRED INFORMATION REGARDING CONSUMER ACCESS TO HEALTH RECORDS AND COMPLAINTS. (a) Except as provided by Subsection (b), a covered entity shall prominently post on the entity's Internet website and at any entity facility detailed instructions for a consumer to:
(1) request the consumer's health care records from the entity;
(2) contact the disciplinary or licensing authority for the covered entity; and
(3) file a consumer complaint as described by Section 181.103.
(b) This section does not apply to a covered entity that conducts claims processing, data processing, data analysis, utilization review, or billing on behalf of another covered entity that provides health care services directly to consumers.

Added by Acts 2025, 89th Leg., R.S., Ch. 650 (H.B. 4224), Sec. 1, eff. September 1, 2025.